Privacy Policy

This Privacy Policy explains how Paper Bark collects, uses, stores and protects personal data when you:

• Visit paperbark.eu;
• Create or use a Paper Bark account;
• Download, install or activate the Paper Bark desktop application;
• Purchase or use a trial, monthly, yearly or other licence;
• Use cloud synchronisation, backup or project-restoration features;
• Contact us for support;
• Subscribe to marketing communications; or
• Otherwise interact with Paper Bark.

1. Who We Are

Paper Bark is operated by:

Legal operator: Paper Bark
Trading name: Paper Bark
Registered or business address: Prague, Czechia
Company registration number:
VAT number:
Email: info@paperbark.eu
Website: paperbark.eu

The legal operator identified above is the data controller responsible for deciding how and why your personal data is processed.

If Paper Bark has not yet been incorporated as a company, this section must identify the individual or registered business legally operating the service. “Paper Bark” alone is not enough unless it is the registered legal entity.

2. Scope of This Policy

This policy applies to personal data processed through:

• The Paper Bark website;
• The Paper Bark desktop application;
• User accounts and licence systems;
• Cloud synchronisation and project restoration;
• Payment and subscription administration;
• Email communications;
• Technical support;
• Product testing and feedback;
• Newsletters and marketing; and
• Related Paper Bark services.

This policy does not apply to independent third-party websites or services that have their own privacy policies.

3. Information We Collect

The information collected depends on how you use Paper Bark.

3.1 Account information

When you create or use a Paper Bark account, we may collect:

• Your name;
• Email address;
• Internal user or account identifier;
• Authentication and verification information;
• Password information stored in a protected or hashed form, where passwords are used;
• One-time verification or authentication records;
• Account creation date;
• Login and account activity timestamps;
• Account status; and
• Communication preferences.

You are responsible for keeping your account information accurate and current.

3.2 Licence and subscription information

When you activate or use Paper Bark, we may process:

• Licence key or licence identifier;
• Licence type, such as trial, monthly or yearly;
• Licence activation date;
• Licence expiration or renewal date;
• Licence status;
• Subscription status;
• Device or installation identifier;
• Number of permitted or active devices;
• Activation and verification history;
• Application version; and
• Records relating to licence renewal, suspension or cancellation.

Paper Bark may check licence validity through its online services. When the application is offline, it may use locally stored licence information and the device’s system date to determine whether the licence remains valid.

3.3 Purchase and billing information

When you make a purchase, we may receive:

• Your name;
• Billing address;
• Email address;
• Country or tax location;
• Product or plan purchased;
• Order number;
• Transaction identifier;
• Payment status;
• Purchase, renewal, cancellation or refund date;
• Currency and amount paid;
• Tax information; and
• Limited payment-method information, such as card type or the final digits of a card.

Payments may be processed by an independent payment provider. Paper Bark should not receive or store your complete payment-card number or security code where payment is handled entirely by that provider.

Your payment provider will process payment information according to its own privacy policy.

3.4 Local screenplay and project data

Paper Bark is designed as a local-first desktop application.

Screenplay projects stored locally remain on your computer unless you:

• Select or enable cloud synchronisation;
• Upload or submit a file to us;
• Send project content to technical support;
• Use another online feature requiring the content to be transmitted; or
• Otherwise instruct Paper Bark to transfer the project.

Paper Bark does not automatically obtain ownership of or unrestricted access to screenplay files stored only on your device.

Local project information may include:

• Screenplay title;
• Author and title-page information;
• Characters, scenes, dialogue and action;
• Project metadata;
• File names and project identifiers;
• Creation and modification timestamps; and
• Other screenplay content entered by the user.

You are responsible for protecting and backing up projects stored locally on your computer.

3.5 Cloud-synchronised screenplay data

When you choose to synchronise a project, we may process and store:

• The screenplay and its contents;
• Project title and metadata;
• File or project identifier;
• User and account identifier;
• Synchronisation status;
• Upload and modification timestamps;
• Project version or backup information;
• Storage location;
• Restoration status; and
• Technical data needed to synchronise and restore the file.

We process cloud-synchronised project content only to provide features such as:

• Cloud storage;
• Synchronisation;
• Backup;
• Restoration;
• Transfer between supported installations;
• Security and service reliability; and
• Support requested by the user.

Paper Bark does not claim ownership of your screenplay, characters, dialogue, ideas or other creative work.

We do not sell screenplay content or use it for advertising. Paper Bark does not use your screenplay content to train generative artificial-intelligence models unless a separate feature is introduced and you are given clear information and any legally required choice or consent.

3.6 Device and technical information

When the application or website communicates with our systems, we may collect:

• IP address;
• Operating system and version;
• Device architecture;
• Application version;
• Device or installation identifier;
• Browser type and version;
• Language and regional settings;
• Login and request timestamps;
• API request information;
• Licence-validation results;
• Synchronisation events;
• Error messages;
• Crash and diagnostic information;
• Security events; and
• General service-performance information.

We use this information to operate, secure, troubleshoot and improve Paper Bark.

Where practical, diagnostic information should be limited, aggregated or pseudonymised.

3.7 Support and communications

If you contact us, we may collect:

• Your name and email address;
• Account, licence or order information;
• The content of your message;
• Support history;
• Screenshots and error messages;
• Attachments you choose to send;
• Device and application information; and
• Any other information you voluntarily provide.

Do not send passwords, full payment-card details or confidential screenplay content unless it is genuinely necessary to resolve your request.

3.8 Website and cookie information

When you visit paperbark.eu, we may collect:

• IP address;
• Browser and device information;
• Pages visited;
• Referring website;
• Date and time of visits;
• Cookie preferences;
• Website interactions;
• Form submissions; and
• Analytics information where you have provided any consent required by law.

Further information appears in the Cookies section below.

3.9 Marketing information

If you subscribe to updates or marketing, we may collect:

• Your name;
• Email address;
• Subscription date;
• Consent record;
• Communication preferences;
• Emails sent;
• Limited engagement information, where legally permitted; and
• Unsubscribe or objection records.

You can unsubscribe using the link included in a marketing message or by contacting info@paperbark.eu.

3.10 Feedback and product testing

When you participate in a beta test, survey, interview or feedback programme, we may collect:

• Contact details;
• Responses and opinions;
• Product-usage feedback;
• Bug reports;
• Feature requests;
• Interview notes or recordings, where clearly disclosed;
• Professional or filmmaking background you voluntarily share; and
• Permission to use a testimonial, where applicable.

Providing feedback does not transfer ownership of your screenplay or private creative content to Paper Bark.

4. How We Collect Information

We collect information:

• Directly from you;
• Automatically from the website or application;
• Through your use of licence and cloud services;
• Through payment providers;
• Through email and support communications;
• From a person or organisation purchasing a licence on your behalf;
• From authorised institutional or team administrators; and
• From service providers that help us detect security, fraud or technical problems.

5. Why We Use Personal Data

We may process personal data for the following purposes.

Providing Paper Bark

To:

• Create and manage accounts;
• Deliver the software;
• Activate and verify licences;
• Provide trial and paid access;
• Store account preferences;
• Provide cloud synchronisation;
• Restore eligible projects;
• Export or transfer project files;
• Process purchases and subscriptions; and
• Provide customer support.

The usual legal basis is that processing is necessary to perform the contract between you and Paper Bark or to take steps at your request before entering into a contract.

Operating and securing the service

To:

• Protect accounts and systems;
• Prevent fraud and unauthorised licence use;
• Investigate suspicious activity;
• Maintain service reliability;
• Diagnose errors;
• Prevent abuse;
• Manage backups; and
• Protect Paper Bark’s legal and technical interests.

The usual legal basis is Paper Bark’s legitimate interest in operating and protecting its services, provided that this interest does not override your rights and freedoms.

Meeting legal obligations

To:

• Maintain accounting and tax records;
• Respond to lawful authorities;
• Handle consumer complaints;
• Process statutory refunds;
• Establish or defend legal claims; and
• Comply with applicable laws.

The legal basis is compliance with a legal obligation or, where appropriate, legitimate interests in establishing or defending legal claims.

Marketing and optional communications

To:

• Send newsletters;
• Announce updates;
• Share product information;
• Invite users to beta programmes; and
• Conduct optional promotional campaigns.

Where legally required, the basis is your consent. You may withdraw consent at any time.

Improving Paper Bark

To:

• Understand how features function;
• Identify errors;
• Improve usability;
• Develop new features;
• Analyse aggregated usage; and
• Review voluntary feedback.

The legal basis may be legitimate interests or consent, depending on the information and method involved.

Paper Bark will not use your private screenplay content merely to study creative themes, train AI systems or develop advertising profiles.

6. When Information Is Required

Certain information is necessary to:

• Create an account;
• Verify your identity or email;
• Activate a licence;
• Process a purchase;
• Provide cloud synchronisation;
• Restore a project;
• Meet accounting requirements; or
• Respond to a support request.

If required information is not provided, we may be unable to create the account, process the purchase or provide the requested service.

Optional information will be identified where appropriate.

7. Local Storage and Your Responsibility

Projects stored only on your computer are primarily under your control.

You should:

• Protect access to your computer;
• Use appropriate device security;
• Maintain separate backups of important projects;
• Export important screenplays regularly;
• Verify that cloud synchronisation has completed before deleting local files; and
• Avoid sharing account or device access with unauthorised people.

Deleting the Paper Bark application, resetting your computer or deleting application folders may also delete locally stored data.

8. Cloud Synchronisation Is Optional

Paper Bark will not upload a locally stored screenplay merely because the application is installed.

Project content is uploaded when you choose to synchronise it or use another feature that clearly requires transmission.

Before using cloud synchronisation, ensure that you have the right to upload the content, especially where a screenplay includes:

• Confidential production information;
• Personal data relating to cast, crew or third parties;
• Material owned jointly with another writer;
• Material covered by an NDA; or
• Content belonging to an employer, school or production company.

9. Who Receives Personal Data

We may share limited personal data with service providers that help us operate Paper Bark, including:

• Cloud-hosting and storage providers;
• Website-hosting providers;
• Email-delivery providers;
• Business-email providers;
• Authentication providers;
• Payment processors;
• Accounting and tax providers;
• Analytics and diagnostic providers;
• Customer-support providers;
• Security and fraud-prevention providers;
• Professional advisers; and
• Government or regulatory authorities where legally required.

These providers should receive only the data reasonably necessary to perform their services.

Where a provider acts as a processor, it should be contractually required to process data according to Paper Bark services.

Where a provider acts as a processor, it should’s instructions and protect it appropriately.

Current provider schedule

Complete this list before publication:

• Amazon Web Services: Cloud hosting, databases, file storage, authentication-related infrastructure and email delivery, where applicable.
• Hostinger: Business email, domain or associated hosting services.
• [Website provider]: Hosting and operating paperbark.eu.
• [Payment processor]: Processing purchases, subscriptions and refunds.
• [Analytics provider]: Website or application analytics, if used.
• [Support provider]: Customer-support services, if used.
• [Accounting provider]: Accounting and tax administration, if used.

The final policy should identify important providers by name and link to a regularly updated processor or subprocessors page where appropriate.

10. International Data Transfers

Paper Bark aims to use European data-storage locations where reasonably available. However, some service providers may be headquartered outside the European Economic Area or may allow limited support or administrative access from other countries.

Where personal data is transferred outside the EEA, Paper Bark will rely on a legally recognised safeguard, such as:

• A European Commission adequacy decision;
• Standard Contractual Clauses;
• Supplementary technical or organisational measures; or
• Another lawful transfer mechanism.

EU guidance requires appropriate protectiontside the EU or EEA. citeturn702361view2turn702361view4

You may contact us for more information about safeguards relevant to your personal data.

11. How Long We Keep Information

Paper Bark retains personal data only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, security and dispute-resolution requirements.

Complete the following periods so they match the actual system:

• Account information: While the account remains active and for 1 year after closure.
• Licence and activation records: For the licence period and 1 year afterwards.
• Purchase and accounting records: For the period required under applicable Czech accounting and tax law.
• Cloud-synchronised projects: While cloud storage remains available to the account or until the user deletes the project.
• Recoverable deleted projects: For 30 days after deletion, where project restoration is offered
• Backup copies: For up to 30 days after deletion before being overwritten or removed through normal backup cycles.
• Security and server logs: For , unless needed longer to investigate an incident.
• Support correspondence: For 30 days after the request is resolved.
• Marketing records: Until consent is withdrawn or you object, with a minimal suppression record retained to respect the request.
• Legal disputes: Until the relevant limitation period has expired or proceedings have concluded.
• Beta-testing and survey records: For 3 years , unless a longer period was clearly disclosed.

We may retain aggregated or irreversibly anonymised information that can no longer identify an individual.

12. Security

Paper Bark uses technical and organisational measures intended to protect personal data against:

• Unauthorised access;
• Accidental loss;
• Unlawful disclosure;
• Alteration;
• Destruction; and
• Misuse.

Measures may include:

• Authentication and access controls;
• Encryption in transit;
• Restricted administrative permissions;
• Secure storage of application secrets;
• Logging and monitoring;
• Backup and recovery processes;
• Software updates;
• Separation of development and production access; and
• Security reviews.

No internet, cloud or computer-storage system can be guaranteed to be completely secure. You should use a strong password, protect your email account and keep your device and application updated.

13. Your Data-Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

• Request access to your personal data;
• Receive a copy of your personal data;
• Correct inaccurate or incomplete information;
• Request erasure;
• Restrict processing;
• Object to processing based on legitimate interests;
• Object to direct marketing;
• Receive certain data in a structured, commonly used and machine-readable format;
• Request transfer of eligible data to another provider;
• Withdraw consent at any time;
• Complain to a supervisory authority; and
• Not be subject to certain decisions based solely on automated processing.

These rights are subject to legal conditions and exceptions. For example, Paper Bark may need to retain transaction information to comply with accounting law or establish a legal claim. EU guidance describes rights including access, rectiion and portability.

To exercise a right, contact:

Email: info@paperbark.eu
Subject: Privacy Request

Please include enough information for us to identify your account and understand your request. We may ask for reasonable verification before disclosing or deleting personal data.

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14. Account and Project Deletion

You may request closure of your Paper Bark account by contacting info@paperbark.eu or using an account-deletion function where available.

Before closing your account:

• Export projects you wish to retain;
• Confirm that locally stored files are accessible;
• Download any available purchase records; and
• Understand that cloud restoration may no longer be available after the relevant retention period.

Account deletion does not necessarily remove:

• Local files stored on your computer;
• Information required for tax or accounting purposes;
• Records needed to prevent fraud;
• Information needed for legal claims; or
• Data temporarily retained in protected backup systems.

15. Marketing Communications

Paper Bark will send promotional email only where permitted by law.

You may stop marketing messages by:

• Selecting the unsubscribe link;
• Changing available communication settings; or
• Emailing info@paperbark.eu.

Unsubscribing from marketing does not prevent essential service messages relating to:

• Your account;
• Licence status;
• Security;
• Purchases;
• Cloud services;
• Changes to contractual terms; or
• Support requests.

16. Cookies and Similar Technologies

Paperbark.eu may use cookies and similar technologies.

Strictly necessary cookies

These may be used to:

• Operate the website;
• Maintain security;
• Remember privacy choices;
• Support forms;
• Manage checkout; and
• Enable account authentication.

Strictly necessary cookies may not require consent where they are essential to a service requested by the user.

Optional cookies

With any consent required by law, Paper Bark may use cookies for:

• Analytics;
• Measuring website performance;
• Embedded media;
• Social-media integrations;
• Advertising; or
• Marketing attribution.

Optional analytics or advertising cookies should not be placed before the user gives the required consent. Users must aw consent as easily as they gave it.

The website should provide a cookie-preference tool allowing visitors to:

• Accept optional cookies;
• Reject optional cookies;
• Choose cookie categories; and
• Change their preferences later.

A separate Cookie Policy should identify each active cookie, provider, purpose and lifespan.

17. Third-Party Links and Embedded Content

The Paper Bark website may contain links to or content from services such as:

• Social-media platforms;
• Video-hosting platforms;
• Payment providers;
• Download providers; and
• Other external websites.

Those third parties may collect information according to their own policies. Paper Bark is not responsible for independent third-party privacy practices.

18. Children’s Privacy

Paper Bark is not intended to knowingly collect personal data from children who cannot lawfully create an account or enter into the relevant contract independently.

Where parental or guardian authorisation is required, the responsible adult must review and approve the account and use of Paper Bark.

If you believe a child has provided personal data without the required authorisation, contact info@paperbark.eu.

19. Sensitive Information

Paper Bark does not require users to provide special-category personal data, such as health information, religious beliefs, political opinions, biometric information or sexual-orientation information.

Because screenplays can contain fictional or real-world subjects, users should avoid entering unnecessary personal data about identifiable individuals into cloud-synchronised projects.

If a screenplay is based on real people, you are responsible for ensuring that your collection and use of their information is lawful.

20. Automated Decision-Making

Paper Bark does not currently make decisions producing legal or similarly significant effects about users solely through automated processing.

Automated licence checks may determine whether a trial or paid licence is active or expired. These checks concern access to the purchased software plan and can be reviewed by contacting support if you believe the result is incorrect.

21. Business and Institutional Accounts

Where a school, production company or other organisation provides Paper Bark access to its members:

• The organisation may separately control information it provides about those users;
• Paper Bark may process account and usage information on the organisation’s behalf;
• The organisation may be responsible for giving its users appropriate privacy information; and
• The relevant agreement may define the respective data-protection responsibilities.

Users should contact their organisation regarding personal data controlled independently by that organisation.

22. Business Transfers

If Paper Bark is involved in a merger, acquisition, restructuring, investment, financing or sale of all or part of the business, personal data may be disclosed to professional advisers and prospective parties where reasonably necessary.

Any recipient will remain subject to applicable confidentiality and data-protection requirements. Users will be informed where required by law.

23. Legal Requests

We may disclose personal data where we reasonably believe disclosure is necessary to:

• Comply with law or a binding legal request;
• Protect users or the public;
• Investigate fraud or security incidents;
• Enforce our agreements; or
• Establish, exercise or defend legal claims.

We will assess legal requests and disclose only information reasonably required where permitted to do so.

24. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Product changes;
• New features;
• Changes to service providers;
• Changes to processing activities;
• Legal or regulatory developments; or
• Security and operational improvements.

The revised policy will be published with an updated date.

Where a change materially affects how personal data is used, Paper Bark will provide additional notice where legally required.

25. Complaints

Please contact us first so that we have an opportunity to address your concern:

Email: info@paperbark.eu

You also have the right to complain to the data-protection supervisory authority responsible for your location.

For a controller established in the Czech Republic, the supervisory authority is:

Office for Personal Data Protection
Úřad pro ochranu osobních údajů
Pplk. Sochora 27
170 00 Prague 7
Czech Republic

The Czech Office for Personal Data Protection supervises compliance an-data processing.

26. Contact Us

Questions, requests or concerns about this Privacy Policy may be sent to:

Paper Bark
Legal operator: Paper Bark
Address: Prague, Czechia
Email: info@paperbark.eu
Website: paperbark.eu